An Idea can change your life.....

Saturday, August 08, 2009

Effective Communication

Dealing with any clients in services is an art.

In the case of IT, we primarily deal with American and UK clients. It is useful to know how English language works with them.

Some of us may hesitate to speak to the client, because we are not confident. ‘Practice makes you confident’

“Practice these tips…….”

PowerPoint

Money Kumar The Monetary Policy

Money Kumar

The Monetary Policy

PDF

Managing Anger PPT

Managing Anger PPT


Thought it might help each of us know how to manage anger.

PowerPoint

Bell the Cat.... Click on the link

Try this out...very funny..............

http://www.members.shaw.ca/gf3/circle-the-cat.html

Incredible!!!New initiative of Govt of India ............ Very Informative - read, save & pass on

Government of India has an online Grievance forum at http://www.pgportal.gov.in

Can you imagine this is happening in INDIA ?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like
(all hyperlinks given below links to respective dept/office site)

1) Railways

2) Posts

3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar Telephone Nigam Limited (MTNL)

4) Urban Development (Delhi Development Authority (DDA), Land & Development Office (L&DO), Central Public Works Department (CPWD), etc)

5) Petroleum & Natural Gas

6) Civil Aviation (Air India, Airports Authority of India, etc)

7) Shipping, Road Transport & Highways

8) Tourism

9) Public Sector Banks
Allahabad Bank
Andhra Bank Bank of Baroda Bank of India Bank of Maharashtra Canara Bank Central Bank of India Corporation Bank Dena Bank Indian Bank Indian Overseas Bank Industrial Development Bank of India Ltd National Bank for Agriculture and Rural Development Oriental Bank of Commerce Punjab & Sind Bank Punjab National Bank Small Industries Development Bank of India State Bank of Bikaner & Jaipur State Bank of Hyderabad State Bank of India State Bank of Indore State Bank of Mysore State Bank of Patiala State Bank of Travancore Syndicate Bank UCO Bank Union Bank of India United Bank of India Vijaya Bank

10) Public Sector Insurance Companies
GIC of India
Life Insurance Corporation of India National Insurance Company Ltd. The New India Assurance Company Ltd. The Oriental Insurance Company Ltd. United India Insurance Company Ltd.

11) National Saving Scheme of Ministry of Finance

12) Employees' Provident Fund Organization

13) Regional Passport Authorities
Regional Passport Office, Ahemadabad
Regional Passport Office, Amritsar Regional Passport Office, Bangalore Regional Passport Office, Bareilly Regional Passport Office, Bhopal Regional Passport Office, Bhubaneswar Regional Passport Office, Chandigarh Regional Passport Office, Chennai Regional Passport Office, Cochin Regional Passport Office, Coimbatore Regional Passport Office, Dehradun Regional Passport Office, Delhi Regional Passport Office, Ghaziabad Regional Passport Office, Goa Regional Passport Office, Guwahati Regional Passport Office, Hyderabad Regional Passport Office, Jaipur Regional Passport Office, Jalandhar Regional Passport Office, Jammu Regional Passport Office, Kolkata Regional Passport Office, Kozhikode Regional Passport Office, Lucknow Regional Passport Office, Madurai Regional Passport Office, Malappuram Regional Passport Office, Mumbai Regional Passport Office, Nagpur Regional Passport Office, Patna Regional Passport Office, Pune Regional Passport Office, Raipur Regional Passport Office, Ranchi Regional Passport Office, Shimla Regional Passport Office, Srinagar Regional Passport Office, Surat Regional Passport Office, Thane Regional Passport Office, Trichy Regional Passport Office, Trivandrum Regional Passport Office, Visakhapatnam

14) Central Government Health Scheme

15) Central Board of Secondary Education

16) Kendriya Vidyalaya Sangathan

17) National Institute of Open Schooling

18) Navodaya Vidyalaya Samiti

19) Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour


Many of us say that these things don't work in India .
Couple of months back, the Faridabad Municipal Corporation laid new roads in the area and the residents were very happy about it. But two weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the FMC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.


This way we can at least raise our concerns instead of just talking about the 'System' in India .

Invite your friends to contribute for many such happenings.


PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW

Surendrapuri - A Mythological Museum Near Hyderabad - Yadagirigutta...

Enjoy the scenes of Kunda Satyanarayana kaladhamam - Surendrapuri


A Mythological Museum ~~~ Near Hyderabad - Yadagirigutta...


PowerPoint

VERY IMP..!!! What is ICE??

We all carry our mobile phones with names & numbers stored in its memory but nobody, other than ourselves, knows which of these numbers belong to our closest family or friends.

If we were to be involved in an accident or were taken ill, the people attending us would have our mobile phone but wouldn't know who to call. Yes, there are hundreds of numbers stored but which one is the contact person in case of an emergency? Hence this "ICE" (In Case of Emergency) Campaign

The concept of "ICE" is catching on quickly. It is a method of contact during emergency situations. As cell phones are carried by the majority of the population, all you need to do is store the number of a contact person or persons who should be contacted during emergency under the name "ICE" (In Case Of Emergency).

The idea was thought up by a paramedic who found that when he went to the scenes of accidents, there were always mobile phones with patients, but they didn't know which number to call. He therefore thought that it would be a good idea if there was a nationally recognized name for this purpose. In an emergency situation, Emergency Service personnel and hospital Staff would be able to quickly contact the right person by simply dialing the number you have stored as "ICE."

For more than one contact name simply enter ICE1, ICE2 and ICE3 etc. A great idea that will make a difference!

Let's spread the concept of ICE by storing an ICE number in our Mobile phones today!

Remember:-
ICE will speak for you when you are not able to